FAQ'S

FAQ

Here you will find a list of our frequently asked questions, if there is any other questions that you may have feel free to email us at info@thegrazery.com or call us on 03 9585 2218. 

 

Where do you currently deliver to?

We are currently Melbourne based and our standard delivery cost includes a 15km radius from Mentone.
We are able to deliver outside of this radius but an extra cost may apply. 
We currently do not deliver to NSW, QLD, WA, SA, NT or ACT

How long will my food last for?

As our food is delivered fresh not frozen and is best consumed within 3-4 days when stored @ 4*c or below.
We suggest that you can freeze any meals that you will not be consuming within this time. 

How do i change my meal plan?

You are able to change your meal plan by calling us on 03 9585 2218 or email the team on info@thegrazery.com

I am a Vegetarian are you still able to help me?

In store we offer Vegan mushroom and bean patties, we are happy to make meals up using these and we can also alter a few other meals.
give us a call on 03 9585 2218 or info@thegrazery.com

Are you able to cater for allergies?

Our chefs are always careful with everything they do and we will cater for allergies where possible but all food may contain traces as we use some ingredients in other products.  

Do the meals contain any artificial flavours, additives or preservatives?

NO WAY! we believe in eating whole food not numbers at the grazery.  

When will my order be delivered?

We have a NEXT DAY delivery policy (5pm cut off), 
We deliver all of our food at night when you are home, between 6pm - 9pm
If these times times do not suit you please let us know by contacting us on 03 9585 2218 or info@thegrazery.com

What if i am not home when you deliver?

If you have already paid our driver will leave your box in a safe place,
food is delivered in a polystyrene box and will stay cold for up to 3 hours.  
please let us know by contacting us on 03 9585 2218 or info@thegrazery.com if you have any questions.